Privacy policy

Welcome to Casso. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our hand-painted oil paintings.

1. Information We Collect When you visit our site or make a purchase, we may collect the following types of information:

  • Personal Information: Such as your name, email address (Yangm6417@gmail.com for correspondence), shipping address, billing address, and phone number necessary to fulfill your order.

  • Payment Information: Processed securely through our third-party payment gateways. We do not store your full credit card details on our servers.

  • Non-Personal Information: Such as your IP address, browser type, and browsing behavior on our site to help us improve your shopping experience.

2. How We Use Your Information We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders (ensuring delivery within our promised 20-day timeframe).

  • To communicate with you about your order status, inquiries, or customer support requests.

  • To improve our website, product offerings, and customer service.

  • To send you promotional emails or newsletters (only if you have opted in to receive them).

3. Sharing Your Information We deeply respect your privacy. We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted third-party service providers who assist us in operating our website, processing payments, or delivering your orders (e.g., shipping carriers), provided that those parties agree to keep this information confidential.

4. Cookies Our website uses "cookies" to enhance your user experience. Cookies are small files placed on your device that help us remember your preferences and shopping cart items. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of our site.

5. Your Rights Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us using the information below.

6. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to contact us at:

  • Email: Yangm6417@gmail.com